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Global Business Operation Director
(Taiwan)
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Location: Taiwan
Job Type: Full Time
About Us
Headquartered in Silicon Valley, MEandMine (www.meandmine.com) was founded by a diverse team of psychologists, educators, healthcare professionals, game designers, and parents. Our mission is simple yet impactful: to build a happier, healthier future by transforming how children's mental well-being is supported. Partnering with Stanford Medicine, we are committed to harnessing technology to address critical human challenges. Through innovation and collaboration, we create solutions that empower students to thrive.
Backed by Stanford Medicine, MEandMine is a gamified platform that helps students build self-regulation skills while detecting early risk signals to strengthen MTSS/PBIS implementation—building a strong preventive layer across the continuum of care through a single, scalable system. Through brief daily check-ins, our algorithms map each student's personalized regulation spectrum and translate play into preventive, skill-building practice. During the play, 160+ in-game behavioral signals are analyzed by our deep learning models to surface early indicators of need, enable timely referral and intervention before crisis escalates.
Role
We are seeking a strategic, execution-driven Global Business Operations Lead to build, optimize, and scale MEandMine's operational engine across sales, finance coordination, CRM systems, and cross-functional execution.
This role is the integrator of the organization — Utilize AI as much as possible, even build your own AI team, to support the work to turn strategy into systems, aligning teams around measurable KPIs, and ensuring US operational excellence. You will work closely with the CEO and leadership team to drive visibility, accountability, and scalable processes across the company.
Key Responsibilities
  1. Revenue Operations & Sales Infrastructure
    • Own and optimize the end-to-end sales operation process, including:
      • Contracting (software license agreements, data security agreements, COIs)
      • Invoicing workflows and payment tracking (HubSpot)
      • Customer onboarding coordination (e.g., welcome kits)
    • Ensure all deal flows are accurate, compliant, and scalable
  2. CRM Ownership & Data Integrity (HubSpot)
    • Serve as the owner and architect of HubSpot CRM
    • Build and maintain:
      • Pipeline structure and forecasting models
      • Marketing automation workflows
      • Executive dashboards and reporting
    • Enforce data standards and hygiene, ensuring accurate and reliable inputs from the sales team
  3. Financial Operations & Accounting Coordination
    • Own revenue tracking and reconciliation across CRM, invoicing, and accounting systems
    • Reconcile budget vs. actuals and identify discrepancies
    • Partner with accounting to ensure accurate financial reporting and revenue recognition
    • Build and document processes for:
      • Invoice tracking and collections
      • Financial reporting workflows
  4. Compensation, Payroll & Incentive Management
    • Calculate and validate commissions and payout processes.
    • Oversee payroll coordination via Justworks.
  5. People Operations & HR Infrastructure
    • Own core People Operations processes, including:
      • Onboarding and offboarding
      • Employee documentation and compliance
      • HR policies and internal guidelines
    • Partner with leadership to maintain a high-functioning, well-supported team environment
  6. Conference or Event Operation
    • Lead operational planning and logistics for conferences and major events.
    • Align cross-functional teams (Marketing, Sales, Implementation) around go-to-market execution.
    • Act as a force multiplier for the CEO, ensuring execution stays aligned with strategic priorities.
Qualifications
  • 10+ years in Business Operations, Revenue Operations, Strategy & Operations, or similar leadership roles in a high-growth environment.
  • Strong experience with CRM systems (HubSpot preferred), sales operations, and commission structures.
  • Proven ability to design scalable processes from growth through expansion.
  • Strong business literacy with experience coordinating invoicing, payroll, and reporting.
  • Exceptional organizational and analytical skills.
  • Ability to operate both strategically and tactically in a fast-moving startup environment.
  • Experience in EdTech, SaaS, or high tech startup is a plus.
Core Competencies
  • Systems thinker with strong execution discipline
  • Data-driven decision maker
  • Highly accountable and ownership-oriented
  • Comfortable building structure in ambiguity
  • Collaborative, yet decisive
  • Passionate about education and child mental wellness
Why Join MEandMine?
  • Play a pivotal leadership role in scaling a mission-driven, Stanford-affiliated and VC-backed startup with strong growing momentum.
  • Direct impact on children's mental well-being globally
  • Work alongside a high-caliber, purpose-driven founding team
  • Opportunity to shape the operational foundation of a fast-growing company
  • ESOP (Stock Option of a Series A startup - $7.7 millions raised)
Apply Now