We're here to help!

Reach out to us anytime at info@meandmine.com. We read every word of feedback, and a member of our Customer Experience Team will be in touch with you as soon as possible.

We want you to be totally satisfied with your MEandMine play kits. You have 30 days after delivery to notify us that you would like to return a product. Within 30 days after our receipt of this notice, the product must be returned to us unaltered. Please contact us at info@meandmine.com with your name, order number, and, optionally, the reason for return, and we will issue you a prepaid return label. Return shipping is free within the United States.

You can cancel a monthly subscription anytime after the first play kit ships. Please cancel by emailing us at info@meandmine.com at least three business days prior to your subscription’s auto-renewal date. 

Prepaid or Gift subscriptions (3-, 6-, and 12-month terms) are not eligible for cancellation. Gift subscriptions will expire after the original term is complete. Auto-renewing subscriptions (pay every 3, 6 or 12 months) can be turned “off” at any time - meaning we will cancel the next automatic renewal of the subscription (instead, the subscription will expire). Auto-renewing subscriptions cannot be canceled mid-term.

To turn “off” your subscription’s auto-renewal or to cancel, please email us at info@meandmine.com

Subscribe to our mailing list and be the first to get updates on products and offers, as well as tips for parents. You can also follow us on Facebook and Instagram for additional information on parenting, education and adorable pictures of our littlest fans.

Every MEandMine play kit is our promise for safe and exploratory play. We use eco-friendly and recyclable materials whenever possible. We are a certified Benefit Corp. We promote SEL and Equity in education. So far we have pledged 1% of sales to underserved schools and foster families to accelerate SEL and have impacted kids globally.

Monthly subscriptions are $29 per month. 

You can receive a discount on the per-kit price by signing up for a 3, 6, or 12-month subscription. These are paid in full at checkout.

  • 3-Month Prepay: $27 per kit 
  • 6-Month Prepay: $24 per kit 
  • 12-Month Prepay: $22 per kit

Our expert team helps you personalize the program based on your kid's development stages and needs. All play kits are designed and extensively tested for the specified age range and include projects, bonus inspiration, and more! 

You can cancel a monthly subscription anytime after the first play kit ships. Please cancel by emailing us at info@meandmine.com at least three business days prior to your subscription’s auto-renewal date. 

Prepaid or Gift subscriptions (3-, 6-, and 12-month terms) are not eligible for cancellation. Gift subscriptions will expire after the original term is complete. Auto-renewing subscriptions (pay every 3, 6 or 12 months) can be turned “off” at any time - meaning we will cancel the next automatic renewal of the subscription (instead, the subscription will expire). Auto-renewing subscriptions cannot be canceled mid-term.

To turn “off” your subscription’s auto-renewal or to cancel, please email us at info@meandmine.com

MEandMikne products are only available online and can be purchased from https://meandmine.com. We also have several products available on Amazon and other retail partners. 

Monthly subscriptions are $29 per month. 

You can receive a discount on the per-kit price by signing up for a 3, 6, or 12-month subscription. These are paid in full at checkout.

  • 3-Month Prepay: $27 per kit 
  • 6-Month Prepay: $24 per kit 
  • 12-Month Prepay: $22 per kit

Subscription ships anywhere in the United States. 

After we ship you package, you will receive an email notification with the tracking number. You can also log into your account and see the tracking number of your order. 

We are here to help! Please send an email to info@meandmine.com with your email address and order number and we will help you update the information.

You can cancel the order before it's shipped. Please send an email to info@meandmine.com with your email address and order number, and we will help you.

Subscribers always get free shipping to anywhere in the United States! Customers who are not subscribers get free shipping in our online Store on orders of $49 or more for the U.S. 

Your order will be shipped out within 5-7 business days once it’s confirmed. Subscribers will receive one play kit every month, delivered to door! 

The holiday season is upon us and it’s coming fast. We want to ensure that your MEandMine gifts are delivered to you on time. All orders shipped after 12/9 will arrive after 12/24.

This year, experts say holiday shipping and deliveries will likely experience an overwhelming surge in demand, resulting in major delays. If you need something special to put under the tree, skip the shipping stress and order today! 

Get a Gift Card! Gift cards are delivered electronically immediately after purchase.

We offer free shipping in our online Store on orders of $49 or more for within the Contiguous U.S. Please see the table below for more shipping options.


Contiguous US


Destination

Shipping Method

Shipping Cost

Arrive by 12/23

Contiguous US

Standard 

(3-10 Business days)

Free

No

Contiguous US

Rush** 

(2-5 Business days)

Varies by Destination

No

Contiguous US

UPS 2-day

$20+ (Varies by destination)

No


** All orders placed by 12/9 will be shipped via Fedex Ground. Orders placed after 12/9 will not be available for 12/23 delivery.


Alaska, Puerto Rico, Military APO/FPO


Destination

Shipping Method

Shipping Cost

Arrive by 12/23

Hawaii, Alaska

Standard 

(7-10 Business days)

$35+ (Varies by destination)

No

Hawaii, Alaska

Rush

 (7-10 Business days)

$35+ (Varies by destination)

No

Hawaii, Alaska

UPS 2-day

$35+ (Varies by destination)

No

APO/FPO/DPO AE Zip 093

Standard*** 

(7-10 Business days)

$35+ (Varies by destination)

No

APO/FPO/DPO AE Zips 090-092, 094-098, 340, 962-966

Standard*** 

(7-10 Business days)

$35+ (Varies by destination)

No

Puerto Rico

Standard***

 (7-10 Business days)

$35+ (Varies by destination)

No

*** Rush shipping is not available for Military, Puerto Rico, or International orders

Shipping Cost

  

International customers are responsible for shipping costs and any customs fees, taxes or duties. For more information on which countries we ship to and our shipping rates, please see the table below:

 

**For DHL International shipping , delivery day will be 22+day

 

Country

Local Postal Service

Shipping Cost (USD)*

Australia

Australia Post

$45

Austria

Österreichische Post

$45

Belgium

Bpost

$45

Bulgaria

Bulgarian Posts

$45

Canada

Canada Post

$40

Croatia

Hrvatska pošta

$45

Cyprus

Cyprus Post

$45

Czech Republic

Česká pošta

$45

Denmark

Post Danmark

$45

Estonia

Omniva

$45

Finland

Posti

$45

France

La Poste

$45

Germany

Deutsche Post

$45

Greece

Hellenic Post

$45

Hong Kong

Hongkong Post

$15

Hungary

Magyar Posta

$45

Iceland

Posturinn

$45

Ireland

An Post

$45

Israel

Israel Post

$20

Italy

Poste Italiane

$45

Latvia

Latvijas Pasts

$45

Liechtenstein

Liechtensteinische Post

$45

Lithuania

Lietuvos paštas

$45

Luxembourg

Post Luxembourg

$45

Malta

MaltaPost

$45

Netherlands

PostNL

$45

New Zealand

New Zealand Post

$45

Norway

Posten Norge

$45

Poland

Poczta Polska

$45

Portugal

CTT Correios de Portugal

$45

Romania

Poşta Română

$45

Singapore

Singapore Post

$15

Slovakia

Slovenská pošta

$45

Slovenia

Pošta Slovenije

$45

Spain

Correos

$45

Sweden

PostNord Sverige

$45

Switzerland

Swiss Post

$45

Turkey

PTT

$20

United Kingdom

Royal Mail

$45

 

United Kingdom

Due to changes in the United Kingdom's import taxes, MEandMine is required to collect a 20% VAT (Value-Added Tax) at checkout on all orders to the UK. MEandMine is responsible for acquiring the tax and transferring the funds to the UK government as a part of these new tax updates. 

 

European Union

Due to changes in the EU's import taxes, MEandMine is required to collect a VAT (Value-Added-Tax) at checkout on all orders to countries within the EU. MeandMine is responsible for acquiring the tax and transferring the funds to EU governments as a part of these new tax updates. The VAT range differs from country to country and ranges from 18%-27%. For more information on the VAT percentage rate in your country, please view the EU VAT Rate Table below.

 

Australia & New Zealand

MEandMine is required to collect a 5% duties fee on orders to Australia and New Zealand with a subtotal > $1000 AUD or >$400 NZD, respectively. This fee will be reflected in your tax rate.

  


EU VAT Rate by Country


Effective 5 Feb 2022 the EU VAT obligation requires all orders being shipped to the EU to have an additional tax added at checkout instead of at the import of goods into the EU. MEandMine is responsible for acquiring the tax and transferring the funds to EU governments as a part of these new tax updates. 

 

The table below provides the specific VAT rate for each individual country in the EU.

 

Country

Vat Rate

Australia

20%

Belgium

21%

Bulgaria

20%

Croatia

25%

Cyprus

19%

Czech Republic

21%

Denmark

25%

Estonia

20%

Finland

24%

France

20%

Germany

19%

Greece

24%

Hungary

27%

Ireland

23%

Italy

22%

Latvia

21%

Lithuania

21%

Luxembourg

17%

Malta

18%

Monaco

20%

Netherlands

21%

Poland

23%

Portugal

23%

Romania

19%

Slovakia

20%

Slovenia

22%

Spain

21%

Sweden

25%

All prices on our website are charged in USD. Your credit card company will convert the US price into your country's currency at the current currency rate at the time of payment.

Every MEandMine play kit is our promise for safe and exploratory play. We use eco-friendly and recyclable materials whenever possible. We are a certified Benefit Corp. We promote SEL and Equity in education. So far we have pledged 1% of sales to underserved schools and foster families to accelerate SEL and have impacted kids globally.

MEandMine boxes target children of ages 4-8. As we launch additional boxes, the age range may expand in the future.

Subscribe to the MEandMine newsletter and get notified of MEandMine public events and parenting information.

You can update your shipping or billing information at any time from your My Account page. Click "View Address" tab under Account details, then click "Edit" button, and you'll be able to edit the information of your account. 

Visit your “My account” page and click the "Forgot Password?" link and enter your email address. Click "Send Password Reset Email" and we'll email you with a link to reset your password.