Orders are typically shipped within 3 business days. After your order is shipped, you'll receive an notification email and the tracking number. You can also log into your account and select the order. On the order page, you'll see the status of the order, or a tracking number if it's shipped.
If you do not receive your order within 1 week after the estimated delivery date, please send us an email at email@example.com.
You can update your shipping or billing information at any time from your My Account page. Click "View Address" tab under Account details, then click "Edit" button, and you'll be able to edit the information of your account.
We accept returns if the items are unused and not damaged. Returns must be made within 60 days of purchase. The refund will be processed after we receive the items. After we process the refund, you'll receive a refund confirmation by email. All refund will be issued to the original form of payment, and it may take an additional 3-5 business days for your card-issuing financial institution to process your refund.
Please send us an email at firstname.lastname@example.org with your email address, order number and your request, we will contact you soon.
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