We're here to help!
Reach out to us anytime at info@meandmine.com. We read every word of feedback, and a member of our Customer Experience Team will be in touch with you as soon as possible.
We want you to be totally satisfied with your MEandMine play kits. You have 30 days after delivery to notify us that you would like to return a product. Within 30 days after our receipt of this notice, the product must be returned to us unaltered. Please contact us at info@meandmine.com with your name, order number, and, optionally, the reason for return, and we will issue you a prepaid return label. Return shipping is free within the United States.
You can cancel a monthly subscription anytime after the first play kit ships. Please cancel by emailing us at info@meandmine.com at least three business days prior to your subscription’s auto-renewal date.
Prepaid or Gift subscriptions (3-, 6-, and 12-month terms) are not eligible for cancellation. Gift subscriptions will expire after the original term is complete. Auto-renewing subscriptions (pay every 3, 6 or 12 months) can be turned “off” at any time - meaning we will cancel the next automatic renewal of the subscription (instead, the subscription will expire). Auto-renewing subscriptions cannot be canceled mid-term.
To turn “off” your subscription’s auto-renewal or to cancel, please email us at info@meandmine.com
Every MEandMine play kit is our promise for safe and exploratory play. We use eco-friendly and recyclable materials whenever possible. We are a certified Benefit Corp. We promote SEL and Equity in education. So far we have pledged 1% of sales to underserved schools and foster families to accelerate SEL and have impacted kids globally.
Monthly subscriptions are $29 per month.
You can receive a discount on the per-kit price by signing up for a 3, 6, or 12-month subscription. These are paid in full at checkout.
- 3-Month Prepay: $27 per kit
- 6-Month Prepay: $24 per kit
- 12-Month Prepay: $22 per kit
Our expert team helps you personalize the program based on your kid's development stages and needs. All play kits are designed and extensively tested for the specified age range and include projects, bonus inspiration, and more!
You can cancel a monthly subscription anytime after the first play kit ships. Please cancel by emailing us at info@meandmine.com at least three business days prior to your subscription’s auto-renewal date.
Prepaid or Gift subscriptions (3-, 6-, and 12-month terms) are not eligible for cancellation. Gift subscriptions will expire after the original term is complete. Auto-renewing subscriptions (pay every 3, 6 or 12 months) can be turned “off” at any time - meaning we will cancel the next automatic renewal of the subscription (instead, the subscription will expire). Auto-renewing subscriptions cannot be canceled mid-term.
To turn “off” your subscription’s auto-renewal or to cancel, please email us at info@meandmine.com
Monthly subscriptions are $29 per month.
You can receive a discount on the per-kit price by signing up for a 3, 6, or 12-month subscription. These are paid in full at checkout.
- 3-Month Prepay: $27 per kit
- 6-Month Prepay: $24 per kit
- 12-Month Prepay: $22 per kit
Subscription ships anywhere in the United States.
After we ship you package, you will receive an email notification with the tracking number. You can also log into your account and see the tracking number of your order.
We are here to help! Please send an email to info@meandmine.com with your email address and order number and we will help you update the information.
You can cancel the order before it's shipped. Please send an email to info@meandmine.com with your email address and order number, and we will help you.
Subscribers always get free shipping to anywhere in the United States! Customers who are not subscribers get free shipping in our online Store on orders of $49 or more for the U.S.
Your order will be shipped out within 5-7 business days once it’s confirmed. Subscribers will receive one play kit every month, delivered to door!
The holiday season is upon us and it’s coming fast. We want to ensure that your MEandMine gifts are delivered to you on time. All orders shipped after 12/9 will arrive after 12/24.
This year, experts say holiday shipping and deliveries will likely experience an overwhelming surge in demand, resulting in major delays. If you need something special to put under the tree, skip the shipping stress and order today!
Get a Gift Card! Gift cards are delivered electronically immediately after purchase.
We offer free shipping in our online Store on orders of $49 or more for within the Contiguous U.S. Please see the table below for more shipping options.
Contiguous US
** All orders placed by 12/9 will be shipped via Fedex Ground. Orders placed after 12/9 will not be available for 12/23 delivery.
Alaska, Puerto Rico, Military APO/FPO
*** Rush shipping is not available for Military, Puerto Rico, or International orders
Shipping Cost
International customers are responsible for shipping costs and any customs fees, taxes or duties. For more information on which countries we ship to and our shipping rates, please see the table below:
**For DHL International shipping , delivery day will be 22+day
United Kingdom
Due to changes in the United Kingdom's import taxes, MEandMine is required to collect a 20% VAT (Value-Added Tax) at checkout on all orders to the UK. MEandMine is responsible for acquiring the tax and transferring the funds to the UK government as a part of these new tax updates.
European Union
Due to changes in the EU's import taxes, MEandMine is required to collect a VAT (Value-Added-Tax) at checkout on all orders to countries within the EU. MeandMine is responsible for acquiring the tax and transferring the funds to EU governments as a part of these new tax updates. The VAT range differs from country to country and ranges from 18%-27%. For more information on the VAT percentage rate in your country, please view the EU VAT Rate Table below.
Australia & New Zealand
MEandMine is required to collect a 5% duties fee on orders to Australia and New Zealand with a subtotal > $1000 AUD or >$400 NZD, respectively. This fee will be reflected in your tax rate.
EU VAT Rate by Country
Effective 5 Feb 2022 the EU VAT obligation requires all orders being shipped to the EU to have an additional tax added at checkout instead of at the import of goods into the EU. MEandMine is responsible for acquiring the tax and transferring the funds to EU governments as a part of these new tax updates.
The table below provides the specific VAT rate for each individual country in the EU.
All prices on our website are charged in USD. Your credit card company will convert the US price into your country's currency at the current currency rate at the time of payment.
Every MEandMine play kit is our promise for safe and exploratory play. We use eco-friendly and recyclable materials whenever possible. We are a certified Benefit Corp. We promote SEL and Equity in education. So far we have pledged 1% of sales to underserved schools and foster families to accelerate SEL and have impacted kids globally.
MEandMine boxes target children of ages 4-8. As we launch additional boxes, the age range may expand in the future.
To learn more about our school programs, please contact us at info@meandmine.com">info@meandmine.com
Subscribe to the MEandMine newsletter and get notified of MEandMine public events and parenting information.
You can update your shipping or billing information at any time from your My Account page. Click "View Address" tab under Account details, then click "Edit" button, and you'll be able to edit the information of your account.
Visit your “My account” page and click the "Forgot Password?" link and enter your email address. Click "Send Password Reset Email" and we'll email you with a link to reset your password.
